Been one of those Monday mornings with the computers, the kind of day when you want to make a fresh pot of coffee and pour it all over your computers. Who knows, maybe a little caffeine can help the situation. Nothing Microsoft or Lotus offers has helped.
On the personal laptop side of things, I’ve been continually receiving this message that an update is available when I go to shut down. Each time I shut down, it appears the update was installed, yet, there is another one when I attempt to next shut down. It was suspicious for even Microsoft to have six updates a day, every day. (Yes, I was shutting down that frequently, both to walk to the Beanery and back, but also to deal with my security suite and ongoing wireless adapter issues.)
I searched the net for the issue and discovered many, many others have this problem, going back several years. So on the advice of one MS support forum discussing the issue, I downloaded, installed and ran Microsoft’s Mr Fixit. Mr Fixit reported he’d found and fixed the problem! Sure enough, the update icon was gone from shutdown. Yea, Mr Fixit! Well done.
Except a few minutes later, the icon was back. Mr Fixit…please try again.
Yea, the update icon is gone…
No, wait, it’s back.
Come on, Mr Fixit.
He failed to fix it on his third try although he claimed he’d fixed it. It’s like going to the dentist with an infection and leaving with the same one after the dentist told you he’d taken care of it.
Further investigation was warranted. I discovered that Microsoft has a problem downloading and installing IE10 updates. It looks for prerequisites. If they’re not there, the install fails. But instead of fixing it, it then looks for the prerequisites again. If they’re not there, the install fails. And again. And and again. And again. And again, again, again againagainagain….
You would think that Mr Fixit, Microsoft’s download fixit tool, would be perfect for that, wouldn’t you?
You and I would both be wrong.
Instead there was an article from MS explaining to download and install these updates. There was a list of them.
I gotta say, I choked when I saw the list. My coffee cup was in hand with the last bit of coffee. My hand with the mug wavered over the computer…..
Coming to my senses, I went to the download center to begin the odious, tedious task of updating my efficient, modern software. Thirty minutes later, it remained stuck on 12%. I monitored that for a while. Ten minutes later, it was still 12%. I’d connected via an Ethernet cable to ensure I didn’t drop connectivity. Nope, all connected, just not moving past 12%.
None of this is helped by Firefox. It becomes ‘non-responsive’ if I take a breath. ‘Script not responding’ is a recurring theme today.
Meanwhile, over on the work side, with the new computer….
I’d connected it to the KVM last Friday, added the external monitor and tested everything. All worked well. It started out as planned and designed this morning and then the display just disappeared from the external monitor. Where the software showed it used to exist, it was now gone, one of those true WTF moments so common with Microsoft so often these days. Eventually, through rebooted and troubleshooting, I added the monitor back in and it’s all working again…an hour later….
Meanwhile, the links embedded in Lotus Notes aren’t working. None of them. We live and breathe through these links to join online conferences, request to be added to schedules, log in our attendance in meetings. Not having those links is another exasperating, irritation. Off to the forums I go, searching for the solution…searching for the solution…searching…searching…searching….
And meanwhile…my new computer doesn’t have Microsoft Office. I use Office for almost everything I do but I’m not permitted to have it with my new computer. Ironically, the instructions sent with the new computer, embedded on its desktop, is in Word, but I can only access it through the viewer.
So off I go, on a quest to buy MS Office. Who knows where that will take me? Not looking forward to it. I have a fresh cup of coffee on hand, though…just in case a little caffeine might help the computers…..
Causes Michael Seidel Supports
Kiva, Women's International League for Peace and Freedom, Propublica.org, Doctors Without Borders, GreaterGood.com