Oh, those pesky modern tools, computers. Can't live with them, can't live without them.
Well, I can probably do either. Living without them would force me through withdrawal, though.
My wife's Apple Power Macbook saga continues. This week saw a new problem vexing her as her trackpad cursor began reacting to invisible inputs that were contrary to her desire and intentions. Gritting her teeth, she said, "I think I have a virus."
"I doubt it," I replied, and did some searches. "The jumping cursor on Apples has been documented going back to 2009. There are several possible causes. A virus is unlikely. Given your symptoms and your computer's age, it's more likely that the problem is what it says in this Apple KB article. According to it, some 'third party supplied batteries' may swell. The battery is directly beneath the trackpad. Pressure caused by the swelling dictates unwanted inputs and actions."
She mumbled and ranted more, habits I believe she acquired from me. "There's a simple diagnosis. I can take your back off and remove the battery. If the problem doesn't exist, it's the battery. Or, we can assume it's the battery and just order a new one for you. What do you want to do?"
Slamming her computer with the heel of her hand a few times, she looked up to me. "I'm going to hit it a while and see if that helps."
Yes, she's always been a fan of the hammer as tool and solution. Anytime there's a problem, she suggests giving the offendin item a few whacks.
Saturday morning found us without an Internet connection. I shut down the system and brought it back up. No change. The Internet was missing.
I called our service provider. "Well, you're the only one reporting a problem. You might be the first or the problem might be limited to your connection. If others report the outage, they'll work on it today. Otherwise, they won't work on it until Monday."
Thanking the person, I hung up and passed the information on to my wife. She was outraged. "What do we pay them all that money for?"
"We selected a basic package, without technical support," I replied. "I don't really know the terms and conditions that we originally selected or what changes they've made since then."
"There shouldn't be different levels," she snapped, working herself up. "There should just be one level. If you don't have a connection, you don't have a connection and they should fix it. It shouldn't be about money."
I sighed. "Yes, dear." Meanwhile, I searched for unsecured routers broadcasting in the area. Connecting with one of them, I verified they also didn't have an Internet connection, then did the same with a third. I passed that on to her, adding, "That's good news. The provider has wider issue. They just don't know it. They're going to find out and then work on it. It'll probably come up in a few hours."
Meanwhile, the previous night, while dealing with the jumping cursor, I asked her to check for updates. Having spent several hours that week dealing with updates from my security provider, the browsers, operating systems, Java, Adobe and other apps, all driven by Microsoft's 'super Tuesday' fix, I felt sure her Apple would have an update.
There was, and it turned out to be a semi Java 6 fix. She told me what her computer said. "Should I let it download and install?" Yes, I told her, it sounds like they're finally doing something about your Java issue, going on a mini rant about it. She downloaded, installed and rebooted. It sort of works, sometimes, but takes a while to load.
I'm not surprised. With my updates, Chrome became almost useless. I switched back to Firefox, which handled the updates more ably.
Our Internet Connection returned on early Saturday afternoon. We'll probably never know what happened or why. There's a good chance the ISP is unaware what happened and why.
It's just like any other SNAFU - situation normal, all fucked up.
Causes Michael Seidel Supports
Kiva, Women's International League for Peace and Freedom, Propublica.org, Doctors Without Borders, GreaterGood.com