I participated in my first Author Book Signing Event on February 2, 2013. The most important thing I learned, while promoting and selling advance copies of The Glass Sponge, was I had no idea I’d be hounded by other authors trying to sell their books to me.
Two authors practiced their hard sell techniques on me for four hours. Their don’t-take-no-for-an-answer approach repelled me, but ignoring body language was apparently part of their method. They eventually stopped when I used my firm, stop an out of control parent voice and said, “I’m not here to buy books. I’m here to sell books.”
The situation was partly my fault. I should have said no earlier in the day but I was being nice. Nice led to the same two authors placing their books on my display table. One said, “You can read it when you aren’t doing anything.” The other said, “Take a look at it while you’re just sitting there.”
The second thing I learned was not to let comments like the one above ruin my day even if there were times I was sitting at my table watching the crowd avoid the poetry section (consisting of me) as if it were the plague section. I decided the crowd would have to be eased into a poetry purchase. I turned the other author’s books upside down and stood in front of my table. I employed my Vanna White soft sell method—smiling, speaking when spoken to and gracefully using my arms to guide the crowd to my table. (I was kind of in their way; they had to be moved somewhere.)
Another comment I didn’t let get to me came from the local newspaper editor, Dave Abner. (Dave’s a great guy and not just because he’s given me PR over the years for designing a local children’s garden, speaking about Horticultural Therapy and Master Gardener Projects, and publishing an article about The Glass Sponge and Author Book Signing Event.)
Dave read the poems on my tri-fold display board and said, “What? Do you write with a Thesaurus in your lap?” I’ll be honest; I was insulted but didn’t show it. Dave’s second comment was, “I have to say anybody who uses ‘nascent’ and ‘Tom Petty’ in the same poem is alright with me.”
As I said, I didn’t let Dave's first comment ruin my day although I may have thought, Write with a Thesaurus in my lap? I wrote that poem with a notebook on my lap. I wrote that poem in the notebook on my lap while I was driving. Yes, I was driving in my car when I wrote the original version of my poem “Drive.” And I can prove it because I still have the piece of paper.
I was the only author selling a book that wasn’t printed; a book that couldn’t be signed at an Author Book Signing Event. Despite the tough, non-poetic crowd, I sold several advance copies of The Glass Sponge. Even if I didn’t sell a book, the lessons I learned made the event a success.
Here are six more:
1. If your display board sits on a table, don’t make it taller than you are. Tall displays should stand behind you so they don’t create a barrier between you and the crowd. (Stands can be purchased at Staples. They also do artwork.)
2. Forget the flowers. They’re taking up valuable real estate.
3. Give something away. (Bookmarks are not original. Candy is okay. Magnets are better.)
4. Don’t pile books ten deep on your table. (Obviously I didn't have this problem.) Too much inventory makes it appear you can’t sell a book.
5. Be confident. Confidence is everything in sales: If you’re not worried about selling one book, because you know you’re going to sell many books, you’re confident.
6. Be careful what you say to strangers. Don’t say, “But I don’t need good rates for publishing because my book isn’t self-published. Finishing Line Press is my publisher. I won't self-publish, in fact I’m kind of snobby about it,” to a stranger who turns out to be the owner of a print shop two-thirds of the authors in the room used to print their self-published books.
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great advice, Jules!
It's odd but I always feel like I'm the worst salesperson; kind of like Chris Farley in Tommy Boy when someone turns him down "Well hey! Thanks for listening!"
Vanna is so much classier.
Jennifer Kathleen Gibbons, Red Room
Farley vs. Vanna
Jennifer,
Chris Farley is much more engaging than Vanna. The Farley method should sell more books. Come to think of it Vanna is almost completely disconnected from the audience. Probably need to rethink this strategy, especially considering an elderly gentleman selling a spiritual book next to me blocked my entrance to the back of my table with his cane.
Jules
I'm amazed that not one, but
I'm amazed that not one, but two other authors would place their books on your display tablle. I suspect you are indeed too nice.
Yes, confidence is important, even if one has to pretend at first. What I've found is that confidence becomes genuine more quickly than I would have thought.
Congratulations.
Confidence
Mr. Kasten,
Thank you for your contribution to this discussion. "...Confidence becomes genuine more quickly than I would have thought." Excellent point. One of the slogans in twelve step programs is "Fake it 'til you make it."
I'm confident in many areas of my life; writing, advocating, gardening, accounting, communication skills, etc... because I have experience, education and training, and success easily defined by industry, association or organizational standards for these areas. I"m also tenacious, and believe in my abilities and ability to learn new things. However, I think confidence is harder to maintain when selling our creative products- there are no finite quidelines, certifications or standarized tests that allow the general public to agree our creative works are successful.
Jules
Lessons Learned
Glad you seemed to already know that thoughtless comments should not ruin your day. Glad your day was successful. There is a difficult line to be drawn between being pushy (obnoxious) and being friendly and engaging. Many people dread walking by authors' tables and want to be ignored. But some are very pleased to be able to converse with an author. If you like people, you can enjoy signing events even if you are not a good sales person and even if you sell no books. But it is a lot more fun if you sell a few books.
Experience
Sue,
Thank you for your insight. There were people rapidly walking by tables; many with books in their hands. They were returning from presentations given by ten authors. The media campaign announced the authors who would be presenting and blurbs on their books. I imagine the vast majority of people who attended the event came with preconceived ideas of what presentations they wanted to attend and which books they might be purchasing.
There were people who wandered around, talked to authors, occasionally purchased a book and sat at tables to converse and enjoy the free coffee and homemade desserts. Since the event was successful, the library is going to hold the second annual Author Book Signing Event at the library. I'll be attending. I'll have books and hope to be one of the speakers.
Jules
Jules, thank you for sharing this
Don't get me started on modern attitudes to promotion and publicity fostered by our bullying culture! If firmly, you dealt gracefully with the situation. Unfortunately, writers like those you describe misunderstand so much about the realities of authorship, the publishing scene and human nature itself. What makes anyone suppose that such a strategy would work is beyond my comprehension.
I think, too, that the public is actually afraid of approaching authors. Unless you get a chance to engage one to one, or with a small group, in an unconnected social setting, there's little chance of gaining interest. If people think they may be under obligation to purchase, they seldom come near. One author I know says the only way to ensure sales is by selling tickets to an event. Subscribers then feel they have a stake in it and want to believe (if only subconsciously) that they've made a wise purchase, so will go on to buy a book. I don't mind doing poetry readings per se, but, on the whole, am not comfortable with personal publicity. I still feel it's what publishers ought to be doing on an author's behalf. Otherwise, what are they for?
For me, online is where it's at. Those interested have a chance to get to know the author and what he/she is about. Strangely, actual books have sold better than eBooks.
I do wish you every success with The Glass Sponge. Poetry is notoriously difficult to sell. There has been a lot of discussion about that on both sides of the Atlantic recently as you will know. The form has largely become too esoteric, trapped in the convolutions of academic debate, to appeal to genuine readers. Despite that, I am convinced there is an unquenchable thirst for poetry.
btw I wrote most of Bacchus Laureate in my head while out on a walk with my dog and kept rehearsing the verses until they were fixed. Good thing it was out in the wilds! :)
Rosy
Fear of Authors
Rosie,
I apologize for not responding to your gracious, well thought out post sooner. I was picked to sit on a jury (out of 60 potential jurors) last Tuesday to determine just compensation in an imminient domain case; the Missouri Deptartment of Transportation vs. a private landowner whose land was granted by Teddy Roosevelt. I spent most of the week locked in a courthouse! (Seriously).
It follows that the public is fearful or nervous around authors. Prior to my author signing experience, I wouldn't have thought of authors as predator salesmen. The stereotype of authors was more like- they're smart, bookish, reclusive and educated. All or some of these traits could be combined or inaccurate these days, including the fact people don't have to write well to publish a book.
I agree that online is where it's at. To date, 70% of my sales have come from promotions from Finishing Line Press and myself via websites, email, FB, Red Room, Pinterest and LinkedIn. While the "poetry is dead" argument rages on, the online poetry community is growing. There simply isn't enough evidence, currently and in the last several hundred years, to convince me an MFA is required for a poet to be outstanding and/or achieve success. Perhaps the academic, esoteric form is trapped because the academia is trying to rigorously adhere to old standards in an evolving situation. Perhaps they've forgotten poetry existed for the common man.
Jules
Re: last paragraph...
You're so right, Jules! Eliot, Tennyson, Shakespeare, Dickinson, Browning...and perhaps especially Robert Frost, would be appalled at the notion that of writing poetry could be taught beyond appreciation of literature and its fitting construction.
As ever, I think it shakes down to what speaks to us and what doesn't.