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Fake Niceness, False Concern

So every time I go into a certain store, I want to grab a shopping bag before I begin shopping (if I'm shopping green and wisely, I could use my canvas bag).  The reason I want this bag is so that I can put it on my head, in order to avoid looking at the employees stocking cans and boxes or working behind the meat counter or sweeping the floor.  I don't want to say "Hi."  I don't want to answer the question, "Are you finding everything okay?"

Trust me, if I don't find what I need, I'll hunt someone down until I do, but I don't want to be asked  the same question five times while in the store.  And, dammit, I don't want to smile and say "Hi."  I'm busy, I'm an isolated, 21st C person in her rushed life trying to find ketchup and milk, so just let me be.

And no.  No thank you very much.  I don't need help out to the car with my toothbrush.  I think I can make it.  If I fall when halfway there, I'll let you know.  But for today, I think I'm going to give it a go.  Yes, it's brave of me, but I'm strong.

Stop being so damn nice, okay? 

Once when I went into the back of one of the stores, I saw a sign posted above the door that said "Smile!"

It's worth frowning to think that people needed to be reminded to smile.

At my gym, the young people at the desk have been instructed to greet us warmly and to tell us all upon leaving to have a great day.  To "Take Care."  Or to at least say "Goodnight" or "Goodbye."

Once in a while, I wish someone would just say "Ciao."  Or what about "Don't ever darken this doorstep again."

It is sad that manners and niceties such as greetings have gone by the wayside, but to bring them back (business in social clothes) for the sake of customer retention is slightly sick.  Does anyone believe that the stock people at the store give a rat's rear about the people rushing down the aisles?  If you do, I'm sorry to bust your bubble.  The kid with the acne and the bright blue eyes will get reprimanded if a supervisor doesn't hear him him say hello to you.  So get over yourself.

Let's just go back to our normal, unobtrusive rudeness.  It's a lot easier to take, and I can get out of the store much more quickly that way.

Happy shopping!

Jessica

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"Don't ever darken this doorstep again."

Great god I could not stop laughing! I love you Jessica!

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thank you

I will take all love as it comes in!  Thank you. 

Jessica

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Feeling your pain...

I really do understand--but I actually enjoy the friendliness, whether it is feigned or not. Just not the questions that slow me down.

One of the funniest things that ever happened to me (funny now, not then) was in a long line at a variety store many years ago when I would rush to do an errand while a child took a 30-minute piano lesson. That young clerk at the register not only told me to have a nice day, but she started asking all kinds of personal questions about my day--while the line of people behind me listened impatiently waiting to have their turn to get out of the store. I can't remember how I escaped, but she sure ruined my day and I may have said something to have ruined hers. Her boss's instructions to be friendly were just taken too far, and maybe I cleared that up for her.

What I really hate is to be enjoying a rare quiet dinner conversation with my husband and have an over-attentive waiter/waitress rudely interupt our conversation to see if we need anything when it was quite obvious we did not. Not once but over and over.

Mangers need to teach their employees the difference between being courteous and intrusive. And to help them be sensitive to the needs of the customer--some of who may be lonely and want to chitchat and others who are obviously hurried and harried or just in need of a peaceful time to think as they try to choose between the unncessarily large number of choices in today's grocery stores.

I enjoyed the blog. Very funy.