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If Your eReader Is Stolen

Things you do not have to worry about with books of paper - you know, unless you use bearer bonds as bookmarks.

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What to Do if Your Ereader Is Lost or Stolen

by Lauren Indvik

 

This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.

Busy business travelers have found ereaders to be extremely valuable. But losing an expensive or otherwise coveted item is always painful. Losing an item with sensitive data on it can be even worse.

If you’ve recently lost your Amazon Kindle, Barnes & Noble Nook or Sony Reader, here’s what you can do to protect your data, prevent further purchases and try to recover your device.

 

 

 

 

If you lose your Kindle ereader, you’re mostly on your own. Amazon claims it is unable to locate the device via GPS, nor will the company remote-wipe the device to protect sensitive documents. If you want to retrieve your device, your best bet is checking with a nearby lost and found and/or filing a police report.

Although Amazon can’t locate your device or protect what’s on it, the company will de-register it to prevent someone else from making purchases on your account.

You can call 1-866-321-8851 if you live in the U.S.; 1-206-266-0927 if you live in Australia, Canada, France, Germany, Guam, Hong Kong, Japan, Puerto Rico, the U.K. or the Virgin Islands; or 1-206-266-0927 if you live in another country. You can also do this yourself by logging in at amazon.com/manageyourkindle and selecting the “Deregister” button next to your device.

You’ll also want to cancel your subscriptions over at the Manage Your Kindle Subscriptions page.

To get your previous purchases on your new Kindle — should you decide to replace the earlier one — you’ll need to register your new Kindle in the “Manage Your Kindle” area. Then, you’ll need to navigate to the “Archived Items” menu on your new device to download your saved items.

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