The words we say or write can hurt or heal. Whether we lob a salvo or offer a salve is our choice.
In the era of cell phones, texting and other immediate communication, quick responses are expected. But, hasty, knee-jerk reactions have consequences. To skip an intermediate step to contemplate the impact of our words, and instead allow our raw emotions to shape what comes out of our mouths or appears onscreen unedited, can be costly to our personal and business relationships.
Do we intend to demean a subordinate by spewing an insult?
Do we intend to reassure a child with a calm explanation?
Whenever the opportunity arises, we can choose to use statements that empathize, not terrorize; expressions that heal, not hurt.
Why? Based on our own experiences, we know that positive salves and negative salvos can have lasting, residual effects. Each of us probably can recall vividly the caring or damaging exchanges we have had. When Word Hugs™ were shared or pains were inflicted, those memories lingered. Both repeated kind and unkind remarks are particularly unforgettable.
We should be aware of whether our speech or writing helps or harms others.(This guest blog is posted on http://dianestresingwrites.blogspot.com/)
Causes Carmen Ambrosio Supports
Mid-Ohio Food Bank
Buffalo Neuroimaging Analysis Center (CCSVI MS research)