...so Thursday's Chron arrived, Adele advised me, at 8:40 am, long after I was settled at my dermatologists having my blemishes and pigmentation clucked at. I acquired a complete copy (free) at the cafe, and when I reached my office, I called again to complain and threaten. This time I insisted on speaking to a supervisor. She promised to pass my concerns along to a higher up -- a district manager or supreme regional commander or something. He would personally call me. He didn't. Instead we received a message yesterday afternoon from George, "a customer care associate." He promised to notify our carrier that we wanted our paper by 5:30 am. It is now 8:00, and we are still waiting.
When I discussed this civilizational collapse with my friend Robert the K, he toild me he had received a note from his deliveryman of decades long standing that he was off the job. It seems that the Chronicle to reduce costs has "out-sourced" its delivery services to "super-dealers," each of which will serve 1000 or more customers. They will employer regular carriers (mere mortals, I imagine) to man the routes. The old carriers may or may not be offered these jobs at "extremely minimal" rates of compensation -- and Robert's wasn't.
George has left his extension and assured us that if he isn't there, someone else will abe able to assist us.
Causes Bob Levin Supports
Comic Book Legal Defense Fund, ACLU, PEN, Berkeley Emergency Food & Housing Project.