Management | Management
Mar.13.2013
In April 2013, Harvard Business School (my alma mater) celebrates the 50th year anniversary of admitting women to that prestigious institution. After years of being an all-male institution, as the premier institution for training managers they finally accepted the fact that training women and...
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Oct.30.2012
Q. How often should a sales manager visit the customers?
A. There are a couple of ways to answer the question. From one perspective, you need to have your own relationship with the good customers in your...
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Sep.27.2012
Please see my blog at http://premkamble.wordpress.com and http://www.bestthinking.com/thinkers/premkamble.
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Sep.09.2012
A few days ago, I received an e-mail from The Red Room management, a solicitation to offer opinions as to why there had been such an anemic response to The Red Room CEO Ivory Madison's offer to allow members to buy books for 40% off - - if we pay $45 for the privilege (the...
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Sep.27.2011
I have a new boss. Actually, my boss's boss's boss's -- or, in correct corporatese, my manager's manager, manager -- is new. A man. Don't know him. Never heard of him before. He's from the IBM executive ranks. Took almost three months of searching (I know he's in here somewhere -- just stop and...
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Dec.29.2010
If you want to keep your customers coming back to your business, give them a surprise. Do something unexpected for them, and your name will earn a prominent place in their mental filing cabinet securely placed with "Stores to return to" and "Service providers to recommend."
The...
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Nov.28.2010
Businesses come and go and there are plenty of reasons for their success or failure, but the ones that thrive almost always have one thing in common: they are good marketers. What does that mean? It means they make all their business decisions based on meeting their customers’ needs. Which products...
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Aug.23.2010
There is one person that most of us have—a boss—and as I’ve heard from close friends recently, most of those bosses are just not great. These bosses do not fire up the workplace or make anyone feel secure. They’re not empathetic or willing to fight for them or clever in how to raise morale. They...
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Mar.27.2010
Now that the worst of the recession is behind us, it's time to think about actually growing the business again. And that means investing in the improvement of the sales force. Most astute principals and chief sales officers realize that in this very competitive economic environment, those...
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Apr.16.2009
Today I had a meeting with Joel Kimmel, who I've rowed with at the Marin Rowing Association for years. Before a couple of weeks ago I didn't know exactly what he did for a living or that much about him. I've chatted with him many times on the water or in the boathouse about rowing but don't really...
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